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Drogo

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Drogo last won the day on August 21

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  1. We've made some stability improvements to the core of our software. This should in theory make it so less crashes/BSODs occur. Please restart your computer and report any improvements/issues as you have seen, in their appropriate forums. Thanks!
  2. We've updated Rust for the most recent EAC detection. Tests show it to be safe thus far. Compensation has already been given. If you need more information on how compensation works, please read: https://hypercheats.gg/topic/3946-how-we-compensate/
  3. Hi guys, Based on how much this happens, and how much extra time or potential pent up aggression it may create, I thought I'd give you a run-down of the communication path when it comes to Admins on HC. First and foremost. DO NOT use the DM system for support, you will do nothing but waste your time. 99% of responses will be very late, 80% of questions will be support related, thus ignored, 100% of the time we ignore our inboxes for days. Please stop wasting your time, and ours. We've set up the support system (https://hypercheats.gg/support/) specifically to give us an easy to answer and monitor system, it also opens up questions to multiple people that may have an answer, as opposed to just the one you are DM'ing. If you have a Technical Support/General Support/Account Support/HWID Support question, please ask it in the appropriate Support Ticket section. There is not need for myself or one of the other Devs to answer questions that are clearly explained in our Troubleshooting Guides, or our great Support staff have FAR more experience with dealing than us, since they support people with these issues on a day to day basis. Why do we ignore our inboxes so much? Literally 90% of messages that we get, are copy pastes of Support Tickets already opened, and likely answered. We can't remember what has been resolved and hasn't, and do not want to double-handle requests, as it is a massive waste of time. If you need support... Use the Ticket System provided. There are very, very few reasons that some people would have to contact an admin directly, the ticket system simply works better. We have on many occasions contemplated disabling our private messages, but we don't want to feel closed off from our community, but we also don't like getting spammed with things that simply do not require us, or have already been asked, and often answered, but please understand that if you don't get a reply for two weeks, or ever, it's likely because what you asked does not belong in our inbox. DM'ing an admin will not speed up a Support Ticket. We do our best to get to tickets within a 24 hour window at max, but please allow up to 48 hours, and do understand that opening multiple support tickets, in no way speeds up the process, if anything, it slows it down, and pisses us off. We do our best to get to our inboxes at least once a month...? See the difference? While we're on the subject... Please do not treat staff members with disrespect. They help you guys out at the cost of their own time, and HC takes great pride in taking care of our Supports. Not everyone is always going to have a positive experience from the start, like with most purchases in life, and our Supports are the reason why issues get resolved in a much more timely manner than they normally would. Please show them the respect they deserve. Sorry for the wall of text. TL;DR: Do not DM admins about support issues, use the ticket system Do not be disheartened or upset if you send a DM and it doesn't get answered, there are very few gems among the trash that is our inbox. Respect our Support team members, they are here to help. Never, ever, ever open a support ticket then DM the same thing to a staff member. Thanks. Have a great day.
  4. Drogo

    Rust LVL 2 feature update!

    Serious warning (seriously!). The cave lighting option is currently a bit ‘strobe-lighty’ and even though such games are not recommended for people that have light induced seizures, please be warned that some strange lighting effects may occur. If you do have any kind of condition that may cause you to be unwell due to flashing lights, please ensure that you turn ‘Always Day’ off when entering caves or monuments. You have been warned.
  5. Drogo

    Rust LVL 2 feature update!

    Please keep in mind that we have some very strong features planned for the future, that may require a bit more exclusivity than our standard Level 1 and 2, due to their potential impact, so we are considering adding a level 3 version of the cheat, it will add that exclusivity and reduce the impact caused, while increasing your level of fun and dominance. 'Watch this space'
  6. Drogo

    Streaming RUST

    Hi there, Feel free to purchase a level 2 sub is you wish. No admin support is required.
  7. Hi Mar1k, I'd like to personally welcome you back onto our re-seller team. You are one of our oldest and most highly respected re-sellers, and we're happy to once again reconnect with you. Thank you for coming back onto the team and once again helping us service all of the users that require a little bit of extra help. Best of luck with the sales and we look forward to a future and continuing relationship between you and HC! 🙂
  8. Hi guys, Due to the previous error in our compensation date for Rust, running an automatic compensation at this point in time would be impractical and messy, so, we've decided to manually compensate those who had an active sub prior to May 16th, that lasted past that date, so... If you had a subscription purchased prior to that date, which went past that date, please open a ticket in the Account Support department stating what length sub you purchased and on what date. Please understand that we will be doing this manually, so allow up to 48 hours for us to correct the issue and get back to you. Thanks!
  9. We are currently doing a revision of the detection date for Rust, as we may have gotten it mixed up with the TD2 and Apex detection dates. We will inform you of our findings.
  10. If you have any more questions about how compensation works, please read: https://hypercheats.gg/topic/3946-how-we-compensate/
  11. Hi there, As explained in the Support Ticket you opened and for others to see, Username changes are reserved for people who have accidentally set their real name as their username on our website (this can happen when people purchase a sub as Guests). This is to prevent people from trying to hide away from things they've done in private. Thanks for understanding.
  12. Drogo

    New Cheat: DayZ!

    We are happy to announce that we've released yet another cheat, DayZ! It current contains the follow features: Features HWID spoofer! (if you previously got your PC banned in BE/EAC games, you can play without issues again, no format required!) Internal (very good performance) Menu Player ESP Visibility check Distance Advanced configuration Aimbot Advanced aimbot smoothing to make you look very legit. Target selector (change max range of targets etc.) Target lock Sticky aim (for legit players, makes your aimbot still crazy good on crazy high smoothing) Adjustable FOV Aim only at visible enemies Aimbot for zombies No spread No recoil Item ESP Ammo, Weapons, Magazines, Meds, Locations etc. Misc Speedhack Silent aim/Magic Bullet (coming soon!) We look forward to hearing feedback from you guys and your DayZ experience as well as learning how we could improve our software. Go show those Zombie's who's boss! As always, DayZ will be included for all L33T members to use! Get your sub today!
  13. Please don't tell people to make support tickets for non-support related issues. Compensation hasn't been given yet because we have a few things we need to iron out. It's still coming, nothing to do with individuals. As always, all compensation will be run for all users at once. gapalex234, there's a reason why our R6 and PUBG cheats have been UD for almost a year, it's because we don't copy paste a bypass, you plug and play and carry on. If you have issues doing a few extra steps to get the cheat to run, you can google some R6 cheats and go nuts. We're not going to apologize for doing everything we can to keep the cheats UD, whether that means a bit of extra time involvement or not. In terms of the Windows version issue you had, this information is publicly available in the FAQ: The information is there for all to see, we can't force you to read it though. 2FA. The reason why 2FA exists is to stop people from gaining access to accounts they have no right to be in. Disabling 2FA because someone asked, kinda defeats the entire purpose of having 2FA... I've lost my phone not too long ago, and I had no issue recovering my Google Auth app in order to gain access to all things that have 2FA. Why you couldn't do the same, is beyond me. When I answered the ticket, I made it plainly clear to you that you can continue to use your cheat without needing to clear your 2FA, and without solid evidence, unfortunately your only option was to create a new account. Now since then, you've given me something that shows the account actually belonged to you. A lot of users make mistakes and do silly things that burns through their time, but that's not our fault, you could've avoided all of this by reading the available information ahead of time, so truly, it's your fault for not informing yourself. So, when people explain that they didn't get to really enjoy their cheat because of silly things they did, I'm often inclined to extend their subs, we want everyone to enjoy their stay. However, when someone like you comes around and DEMANDS compensation for YOUR mistakes, well... Not at all as inclined to give you anything free. Posts like these, also don't help your case. YOU were on the wrong Windows when the information was available BEFORE your purchase, leading to your HWID issue. YOU lost your phone and couldn't get access to your account. YOU are acting like an entitled ass, and expect us to fix it. YOU need to learn how to get people to WANT to help you when YOU mess up. Have a great day.
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